Logistics Management Policy

HustleHousePicks.com is dedicated to providing a seamless and high-quality experience for customers purchasing sports packages.

Customer-Initiated Cancellations:
Customers may cancel their order at any time before payment confirmation by contacting support at Support@hustlehousepicks.com. Once payment is confirmed, cancellations cannot be processed as access to packages is immediate, except under exceptional circumstances evaluated on a case-by-case basis.

Company-Initiated Cancellations:
HustleHousePicks.com reserves the right to cancel orders for incomplete payments or suspected fraudulent activity, with prompt notification to the customer.

‍Refund Policy:
Refunds will only be issued for company-initiated cancellations due to technical or internal errors. Refunds for customer-requested cancellations after payment confirmation are not permitted, except in rare, exceptional cases. Refunds will be processed via the original payment method within 5 to 10 business days.

‍Exclusions:
Refunds are not available for issues unrelated to the delivery of purchased products, such as device technical issues, internet access problems, or misinterpretation of package details.

‍Policy Updates:
HustleHousePicks.com may update this policy at any time, with changes posted on the website. Customers are responsible for reviewing updates. For inquiries, please contact Support@hustlehousepicks.com.
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